How To Create Effective Teams
“Teams cannot be created, they must be built.” -Vivette Payne
What is an
effective team?
Although the
terms “team” and “group” are used as synonyms, they are in fact distinct in
their definitions.
Team
vs Group
“A workgroup is a
number of persons usually reporting to a common superior and having some face
to face interaction, who have some degree of interdependence in carrying out
tasks. For the purpose of achieving organisational goals.”
A group’s
performance depends on what the members do as individuals. The result is the
summation of each group member’s individual contribution.
They lack
positive synergy in a group that would create an overall level of performance
that is greater than the sum of the inputs.
Teams, on the
other hand, include both individual results as well as collective work
products. In a team, positive synergy is created through coordinated efforts.
The team’s
performance is greater than that of ordinary groups (as well as the summation
of individual performance).
A team is
superior in terms of characteristics, it demands a higher commitment,
interdependence and interaction to a group goal.
“A
team is a small number of people with complementary skills who are committed to
a common purpose, set of performance goals and approach for which they hold
themselves mutually accountable.” - Jon Katzenbach and Douglas Smith
Hence a team
can be a group but a group cannot be a team.
Characteristics
Of A Good Team
A clear sense
of direction
The first
characteristic of a good team is a clear sense of purpose and measurable
objectives. This leads to the unification of the group and every team member
can know why the team exists.
Clear
communication
When the team
is able to communicate freely and effectively with you, they are more
comfortable sharing their insights and ideas. This is one of the main reasons
why modern businesses place emphasis on communication and collaboration tools.
Collaboration
spirit
Precise and
skilful communication is a trait you’ll find in high-performing teams. The more
you collaborate and communicate the better products you get.
Playing by the
rules
Every team
should have a set of rules which determines its operating procedures and acts.
This helps to keep the team on track and eliminate any ambiguity.
Defined roles
Skill sets,
specific roles and thinking styles are important for teams. If the development
of a new product is needed, the team will need a detail-oriented person who can
keep the team on track.
Differences in
opinions
The members
need to agree on common goals. It’s not about suppressing secondary ideas and
opinions. Diverse opinions within in team may enhance team performance.
Mutual
accountability
High performing
teams are ones that accept responsibilities as individuals and as a team. The
members of the team shouldn’t play the blame game.
Team trust
Effective teams
naturally focus on solving problems. A sense of trust develops when team
members are allowed to translate their views freely.
This is why
managers and team leaders often undertake team building exercises and
problem-solving activities which inevitably put everyone in a position of
trust.
Decision making
In any
effective team, there is a built-in decision-making system and a hierarchy in
which it operates. Each member has their own area of expertise and should be
respected. The leader obtains the members’ opinion to formulate an appropriate
response.
Trusting
the team
Trust takes
time to develop, but it is important nonetheless. There are exercises and
activities you can hold in your organization in order to cultivate trust within
your employees or your team.
Trust must be
recognized as an integral trait in the workplace.
Innovation
Collaboration
Creative
thinking
Productivity
These are some
of the reason why you must induce trust in the workspace.
Building
trust in the workspace
Keeping
communication straightforward and truthful is vital to business success. Your
team members should be confident enough to stand up for what they believe in.
In the end,
we’re all just human, we make mistakes. But there’s no point in hiding the
mistakes or covering it up. Your team should be confident enough to own up to
their mistakes and learn from them.
Mutual
Support
Studies show
that teams engaging in mutual support
- Are more effective in the long run
- Make fewer errors in tasks appointed to them
- Have the ability to self-correct
- Assign and distribute responsibilities appropriately
- Relocate work assignments when it is needed
- Tend to be more resilient
Team members
should seek support when they are overburdened, stressed, lacking in skill to
perform a task or when they are making errors.
Just as some
members seek to support it is the duty of others to offer support to their team
members when they notice their teammate struggling.
Even providing
social support can go a long way in creating a commitment to the team and
lessening the stress and burnout that the team may experience.
Disagreements
are common amongst team members. This is an obstacle that can delay the
achievement of the team’s goals and productivity.
Organizational
environment
Businesses tend
to go
the extra mile to get the very best out of their assets (their
best employees). Some offer money, lavish gifts, cars etc. in exchange for
loyalty and productivity, while others might get creative.
The working
environment has a direct impact
on employee productivity and morale of the team. Hence focusing on
generating a workspace that is conducive for the wellbeing of the team is
crucial.
The measures
that are taken will vary according to the industry sector and the type of work
that is being carried out. But some key steps to creating a good office
environment are
- Good air quality
- The lighting
Apart from
this, you can improve your organizational environment by indulging in
team-building activities that bring your employees closer together.
Create memorable team building
experiences for your team and boost employee engagement
along with productivity.
Happen to like
this blog? Share it with your team or people who you think might benefit from
it. Think we forgot to add something? Have something to say? Let us know in the
comment section below.
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